Data Privacy Policy

This Privacy Policy explains how Unlimluck Casino collects, uses and protects the personal data we hold about you. We take your privacy seriously and describe below what information we collect, how we use it, who we may share it with and the choices and rights you have in relation to your data when you use our services in the United Kingdom.

Types of data we collect

We collect different categories of information to operate accounts, process payments and keep our service secure.

Personal data

This includes name, date of birth, address, email, phone number and identity documents where required for verification. We also collect account credentials, preferences and any communications you send to us.

Technical data

We gather device and connection information such as IP address, browser type, operating system, device identifiers and interaction data (pages viewed, session timestamps). We use this to maintain the service and detect fraud or abuse.

Transactional data

This covers payment and betting history, deposits, withdrawals, bonuses and related records needed to process transactions, comply with our terms and investigate disputes.

How we use your information

We use data to provide, operate and improve our services, including account management, payments, fraud prevention, customer support and regulatory checks. We may also use aggregated, anonymised data for analytics and to develop features. We do not use your personal data for automated decision-making that produces legal effects without clear notice.

Cookies and tracking technologies

We use cookies and similar technologies to remember your preferences, secure your session and measure site performance. You can manage cookie settings in your browser or through our cookie controls where available. Third-party providers may also set cookies for analytics and advertising; their use is subject to their own policies.

Data protection practices

We protect personal data using reasonable technical and organisational measures, including access controls and encryption where appropriate. Access to personal data is limited to authorised staff and service providers who need it to perform their duties. We retain data only as long as necessary for the purposes described or as required by law.

Information sharing and third parties

We may share information with payment processors, identity verification and anti-fraud providers, service partners, legal advisers and regulators where required. Some processing may take place outside the UK; when that happens we use appropriate safeguards to protect your information.

User rights

You have rights to access your personal data, request correction, request deletion, object to certain processing, and request restriction or portability where applicable. To exercise these rights contact us at [email protected]. We will respond in line with applicable UK data protection laws.

Access, correction and deletion

To view or update your account details, use your account settings or contact support. For deletion or specific data requests please provide sufficient information to identify your account. We may need to retain certain records for legal or regulatory reasons even after an account is closed.

Privacy policy updates

We may update this policy from time to time. We will post the revised policy on our site with the date of the update. Continued use of our services after changes indicates acceptance of the updated terms.

If you have questions about this policy or wish to make a privacy request, contact [email protected].